Privacy Policy

Our Commitment to Your Privacy

This Privacy Policy applies to the Kalee mobile application and the kalee.app website. Kalee is operated by harakat altiqniah Company (Limited Liability Company), unified national number 7053994443, Kingdom of Saudi Arabia, which acts as the data controller for the personal data described below.

Effective nutrition tracking requires trust. This policy explains what we collect, how we use it, and how we protect it while helping you reach your health goals.

1. Information We Collect

Account information

• Email address: to create and manage your account and provide support
• Name: to personalise your experience
• Personal metrics: height, weight, age and activity level for BMR/TDEE calculations
• Goal preferences: weight management goals, dietary restrictions and nutrition targets
• Subscription status: to provide access to premium features

Nutrition and food data

• Food images: photos you take for AI analysis, stored so you can track meals and browse your history
• Meal entries: food items, portions and nutritional information you log
• Daily tracking data: calories, macronutrients and dietary intake patterns
• Your corrections: edits you make to AI-generated food analysis
• Meal history: your logged meals and nutrition progress over time

Usage information

• Your device's IP address
• App interaction data: how you navigate and use features
• AI usage patterns: frequency of photo analysis, text descriptions and manual entries
• Session information: time spent in the app and feature usage
• The operating system on your device
• Diagnostic data: performance metrics and crash reports used to improve stability

2. How We Use Your Information

Essential app functionality

• To create and maintain your account
• To analyse food images and calculate nutritional information
• To store and display your meal history and progress
• To calculate personalised daily goals based on BMR and TDEE formulas
• To process and manage your subscription
• To improve app stability and fix technical issues

AI processing and personalisation

• To analyse food photos and identify ingredients and portions
• To improve recognition accuracy based on user corrections
• To tailor nutrition targets to your goals and preferences
• To track your progress toward daily macro and calorie targets
• To provide insights and trends in your nutrition patterns

Analytics and service improvement

• To understand how users interact with our AI features
• To identify common food items for database improvements
• To measure the effectiveness of new features
• To improve our food recognition algorithms and the accuracy of nutritional calculations

Communication

We may use your contact details to send you important service information, required notices, and — where you have not opted out — nutrition tips and product updates.

3. AI Processing and Data Security

Food images are processed with the following safeguards:

• Secure transmission: images are sent to and from our servers over encrypted connections (HTTPS), and analysed by our AI processing providers
• Managed infrastructure: images are stored on managed cloud infrastructure operated by our service providers
• Limited access: access rules restrict your food images to your own account and our authorised systems
• Your control: images are retained for your meal history and removed when you delete the meal or your account

Images are stored alongside the nutritional data extracted from them so your meal history stays complete and visual.

4. Third-Party Access

We share personal data only as described in this policy. Aggregated, anonymised data may be transmitted to analytics services to help us improve Kalee.

Kalee relies on carefully selected third-party providers, each of which maintains its own privacy policy. We share data with the following categories of provider:

• Cloud hosting and storage providers: to run the service and store your account data, meal entries and food images
• AI processing providers: to analyse food images and text descriptions and return nutritional estimates
• Analytics and crash reporting providers: to understand feature usage and diagnose stability problems
• Email delivery providers: to send activation codes, receipts and service notices
• Payment processors: to take and confirm payment for web subscriptions

These providers act on our instructions under written agreements, may not use your data for their own purposes, and are bound to protect it. If you would like to know the identity of the specific providers we use, contact us at contact@kalee.app and we will tell you.

We may disclose your information:

• as required by law, such as to comply with a court order or similar legal process
• where we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, to investigate fraud, or to respond to a lawful government request
• to trusted service providers acting on our behalf, who have no independent right to use the data and are bound to protect it

5. What We Don't Do With Your Data

• We do not sell your personal information to anyone
• We do not share your meal data or food photos with third parties without your explicit consent
• We do not provide medical or dietary advice based on your data
• We do not share your nutrition information with insurers or employers
• We do not use your health data for advertising outside our own nutrition services
• We do not track your location for food logging without permission

6. Account Deletion

You can delete your account and associated personal data from within the Kalee app:

1. Open Settings → Account → Delete Account
2. Follow the confirmation steps to permanently delete your account

When you delete your account:

• Your personal information (name, email, health metrics, preferences) is removed from our systems
• Your meal history and nutritional data are permanently deleted
• Your food images are permanently deleted from our storage
• Your subscription stops renewing, though store subscriptions may need to be cancelled separately
• Deletion is completed within 30 days

We may retain anonymised usage data with no personally identifiable information for analytics and service improvement.

7. Data Retention

We retain your data for as long as you use Kalee and for a reasonable period afterwards:

• Food images: retained while your account is active, for meal history
• Nutritional data: retained while your account is active, for progress tracking
• Account information: retained until you delete your account
• Usage analytics: anonymised and retained for service improvement
• Health metrics: retained for goal calculations and progress tracking

To request deletion outside the in-app flow, contact us at contact@kalee.app and we will respond within a reasonable time.

8. Health Data Disclaimer

While we process nutrition and health-related data to provide tracking services:

• We do not provide medical advice or health recommendations
• All nutritional calculations are estimates and do not replace professional guidance
• We are not responsible for health decisions made based on app data
• Always consult healthcare professionals for medical or dietary advice

9. Where Your Data Is Processed

The Company is established in the Kingdom of Saudi Arabia. Your data is processed on secure cloud infrastructure operated by our service providers, and some processing — including AI analysis, analytics and email delivery — may take place outside the country in which you reside.

Where personal data is transferred outside your country of residence, we rely on the safeguards offered by those providers, including contractual data protection commitments. Those countries may have data protection laws that differ from your own.

10. Your Privacy Rights

Depending on where you live, you may have specific rights over your personal data.

Saudi Arabia — Personal Data Protection Law (PDPL)

• The right to be informed about the legal basis and purpose of collecting your personal data
• The right to access your personal data held by the Company
• The right to request a copy of your personal data in a readable format
• The right to request correction of inaccurate, incomplete or outdated data
• The right to request destruction of your personal data when it is no longer needed
• The right to withdraw consent to processing at any time

European Union / United Kingdom (GDPR)

• The right to access, correct and delete your personal data
• The right to restrict or object to our processing
• The right to data portability (export your nutrition data)
• The right to withdraw consent for processing

California (CCPA/CPRA)

• The right to know what personal information is collected
• The right to delete personal information
• The right to opt out of the sale of personal information (we do not sell your information)
• The right to non-discrimination for exercising these rights

To exercise any of these rights, contact us at contact@kalee.app. We may ask you to verify your identity before acting on a request.

11. Security

We take the security of your information seriously and apply organisational and technical measures appropriate to the nature of the data we hold. These include transmitting data over encrypted connections, restricting access to user data to those who need it, and reviewing our security practices as the service develops.

No method of transmission or storage is completely secure, so while we work to protect your information we cannot guarantee absolute security.

12. Children

Kalee is not intended for anyone under 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided personal information, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at contact@kalee.app.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will publish the updated policy on this page and notify you through the app where appropriate. Please review it periodically.

This Privacy Policy is effective as of 28 July 2026.

14. Your Consent

By using Kalee you consent to the processing of your information as set out in this Privacy Policy, as amended from time to time.

15. Data Controller and Contact

The data controller responsible for your personal data, and the point of contact for any privacy request, is: